Welcome to Our Support Center
We’re here to help! Whether you need assistance with your purchase, have a question about our products, or run into technical issues, you’ve come to the right place.
Frequently Asked Questions (FAQs)
1. How do I download my icons?
Once your subscription is complete, you’ll receive an email of a confirmation. You can also access your downloads by logging into your account on our website.
2. What should I do if I haven't received my return confirmation mail?
Check your spam/junk folder. If it’s not there, no problem just try to download with you purchased account, it should start downloading premium accounts automatically. If you face any error contact us trough email.
3. Can I get a refund on my purchase?
Refund policy will only work if you cannot access with a certain accounts otherwise we could not refund.
5. What if I encounter an issue during checkout?
If you experience any issues during checkout, try clearing your browser cache or using a different browser. If the problem persists, contact our support team.
Contact Us
Do you still need help? Fill out the form below, and our support team will reply within 24-48 hours.
- Email Us: contacticoniex@gmail.com
Technical Support
If you’re facing any technical issues with our website or downloads, please describe the issue in detail. Providing screenshots will help us resolve the issue faster.
We are committed to ensuring that your experience with us is smooth and enjoyable. Thank you for choosing us!